Words for the hard talks
Driving, moving, money, memory. These talks go better when they start early, start calmly and start with what your loved one wants. Here are words you can use, and what tends to help.
Talking about the future
Wishes, papers and who should speak for them
Talking about the future
Wishes, papers and who should speak for them- "I just updated my own will and health care papers. Have you done yours?"
- "If you were in the hospital and couldn't speak for yourself, who would you want making decisions?"
- "What matters most to you about how you live the next ten years?"
What helps
- Talking about your own planning first makes the subject feel normal.
- Ask about values before documents: what a good day looks like, and what they fear most.
- Write down what you hear and share it with them to check you got it right.
- The Conversation Project offers a free starter kit for talking about end-of-life wishes.
Driving
One of the hardest talks, because the car means freedom
Driving
One of the hardest talks, because the car means freedom- "How do you feel about driving these days? Is anything harder, like nights or highways?"
- "If driving ever got hard, how would you want to get around?"
- "Would you be open to a driving check, so we both know where things stand?"
Signs to watch for
- New dents or scrapes on the car
- Getting lost on familiar routes
- Near misses, tickets or warnings
- Confusing the pedals or missing signs
What helps
- Ride along and notice before you raise it
- Suggest a checkup for vision, hearing and medications
- A driving evaluation by a certified driver rehabilitation specialist
- Cut back step by step: daylight only, local roads
- Plan rides before the keys go: family, ride services, senior transport
If driving is unsafe now: most states let a doctor or family member ask the DMV to review a driver. In California, that is the Request for Driver Reexamination (form DS 699).
Moving or getting help at home
Where to live, and what it would take to stay
Moving or getting help at home
Where to live, and what it would take to stay- "What would make it easier to keep living here?"
- "If the stairs got hard, what would you want to do?"
- "Would you want to look at a few places together, just to know the options?"
What helps
- Start with changes to the home: grab bars, better lighting, a bedroom on the main floor.
- Ask the doctor about a home safety visit from an occupational therapist.
- Try a few hours of help a week first. Present it as help for you, if that is easier for them to accept.
- If a move is on the table, visit together, stay for a meal, and let them make as many choices as possible.
Money
Bills, accounts and protecting against scams
Money
Bills, accounts and protecting against scams- "If you were sick for a while, who would you want to pay the bills?"
- "Could we make a list of where things are, just in case?"
- "I read about a scam aimed at people your age. Has anyone called asking for money or gift cards?"
What helps
- Ask where important papers and accounts are kept. Amounts can wait.
- Offer to set up automatic bill pay and account alerts together.
- Ask the bank or brokerage about naming a trusted contact on each account.
- Make a simple rule together: no money moves because of a phone call, text or email.
If you suspect a scam: call the National Elder Fraud Hotline at 1-833-372-8311, run by the U.S. Department of Justice.
Memory changes
When you notice forgetfulness or confusion
Memory changes
When you notice forgetfulness or confusion- "You mentioned you've been forgetting things. Have you noticed it too?"
- "Your yearly checkup is coming up. Would you like to mention memory? I can come along."
What helps
- Lead with health. Some memory problems have treatable causes, such as medication side effects, thyroid problems, low vitamin B12, depression or infections.
- Medicare's yearly wellness visit includes a check for memory and thinking changes.
- Talk about legal papers soon. They must be signed while your loved one can still understand them.
- The Alzheimer's Association helpline, 800-272-3900, is open 24 hours a day.
Talking with siblings
Getting the family on the same page
Talking with siblings
Getting the family on the same page- "Can we all get on a call about Mom? I'd like us to hear the same facts at the same time."
- "Here's what I'm doing each week. What could you take on?"
What helps
- Share updates with everyone at once, by group text or a shared document.
- Divide jobs by strengths and distance: the sibling far away can handle bills, calls or research.
- Include your parent in decisions about their life whenever possible.
- If talks stall, a geriatric care manager or elder mediator can lead a family meeting.
With your spouse or partner
When the person you may care for is the person you live with
With your spouse or partner
When the person you may care for is the person you live with- "If something happened to one of us, would the other know where everything is?"
- "Let's each write down what we'd want if we got sick."
What helps
- Do your planning papers together, so neither of you is singled out.
- List who handles what at home: bills, passwords, the car, medications. Teach each other the jobs.
- Talk about outside help early, while it is still a choice.
Not sure where to start?
The Transition Readiness Check shows what is in place and what to talk about first.
This page provides general information only. It is not legal, financial, medical or counseling advice. Sources: National Institute on Aging, Older drivers; NHTSA, Older drivers; California DMV, Senior drivers; Office for Victims of Crime, National Elder Fraud Hotline; National Institute on Aging, Memory problems and aging; Medicare.gov, Yearly wellness visits; The Conversation Project. See our Disclaimer & Privacy Statement.